MetaWin license: what the Anjouan licence means in practice
Table of Contents
- The licence is in Anjouan, not a national licence for the player’s country
- The licensing jurisdiction and the reported operator are separate records
- Two different licence numbers appear in published coverage
- A dispute needs more documentation when the operator sits offshore
- Player feedback is split rather than uniformly positive or negative
- The November 2024 hot-wallet exploit belongs in the trust picture
- Access restrictions still apply even on a global crypto platform
- Questions about MetaWin licensing and disputes
- Treat the Anjouan licence as one layer of the MetaWin risk picture
Section element
Operator identity and dispute context
MetaWin operates under an Anjouan licence, while published sources disagree on the licence number and on the legal entity behind the brand. That distinction matters because a licensing jurisdiction, a company registration and a player’s local law are three separate things.
Section element
- Licensing jurisdictionAnjouan, Union of Comoros
- Licence numberPublished sources cite different numbers
- Operator identitySources differ between Asobi N.V. and Rivolo Limited
- Regulatory profileOffshore licence
The licence is in Anjouan, not a national licence for the player’s country
MetaWin’s licensing jurisdiction is Anjouan in the Union of Comoros. Several independent sources agree on that jurisdiction. The useful consequence is straightforward: the operator is not presenting an MGA or UKGC-style national licence as the basis for the casino. The licence is offshore, and any protection it provides sits within that framework.
An offshore licence is not the same question as whether you may gamble where you live. Local gambling law, age rules and access restrictions can differ by country. Check the gambling laws in your own country before using any gambling service. The minimum age is 18+ by default here, but the legal minimum depends on where the player is located.
The licensing jurisdiction and the reported operator are separate records
Published operator descriptions do not fully agree on the company behind MetaWin. Asobi N.V. of Willemstad, Curaçao is the name that appears most often, while another source names Rivolo Limited. That conflict is material enough that choosing one as the single definitive legal entity would overstate the evidence.
This does not change the Anjouan licensing jurisdiction. A company can be incorporated in one place while holding a gambling licence from another licensing authority. That is why “Curaçao-incorporated operator” and “Anjouan-licensed casino” are not contradictory descriptions when they refer to different legal functions.
| Record | What the sources support | Why it matters |
|---|---|---|
| Brand | MetaWin / metawin.com | Separates this site from similarly named products and MetaWin.us. |
| Licensing jurisdiction | Anjouan, Union of Comoros | Defines the offshore licensing framework discussed here. |
| Operator company | Commonly reported as Asobi N.V.; another source names Rivolo Limited | The legal counterparty may matter if a dispute becomes formal. |
| Licence number | Different ALSI-format numbers are cited | Do not rely on a copied number from a review as your only verification step. |
If you are preparing to move money, the separate MetaWin payments guide covers deposits, withdrawals and fees without treating the licence as a substitute for payment-specific checks.
Two different licence numbers appear in published coverage
The licence number is where the public record becomes messy. One group of sources cites “ALSI-1523 12009-FI3,” while another cites “ALSI-202602025-FI1.” Both are presented as Anjouan-style licence identifiers, so there is no sound basis for selecting one number and suppressing the other.
There is also a recurring labelling error in some coverage: an ALSI-format number is paired with a Curaçao regulator label. The cleaner reading is to separate the reported Curaçao incorporation of Asobi N.V. from MetaWin’s Anjouan gambling licence. Mixing those two records can make a review look more certain while actually making it less accurate.
A dispute needs more documentation when the operator sits offshore
With an offshore operator, the practical burden shifts toward your own records. Start with the casino’s support route, keep the original ticket or email thread, and save wallet addresses and transaction hashes for deposits and withdrawals. If identity checks are requested, keep a record of what was requested and when you supplied it.
- Freeze the timeline. Record the date, amount, coin, network, wallet address and transaction hash connected to the issue.
- Use the operator’s support channels. MetaWin support is reported through Discord and email. Keep copies of messages rather than relying on a disappearing chat history.
- Separate payment delay from blockchain settlement. A transaction that has not been released by the casino is different from a transaction already broadcast and waiting for network confirmation.
- Escalate with a compact evidence pack. Include the account identifier, transaction references, requested outcome and the relevant terms or promotion language.
- Consider independent complaint channels. Complaint databases can create a public record even when they cannot compel an offshore operator in the same way a domestic authority might.
The MetaWin account guide explains the wallet-login flow and the circumstances in which ID, address or source-of-funds checks can be requested, which can become relevant during larger withdrawals or risk review.
Player feedback is split rather than uniformly positive or negative
Trustpilot shows a 3.7/5 TrustScore from 321 reviews, with a sharply bimodal distribution: 60% are five-star and 33% are one-star. The negative side includes complaints about delayed or missing withdrawals, account restrictions after larger cashouts, wallet-connection trouble and gameplay fairness concerns. Positive reviews often mention fast crypto transactions, catalogue breadth and community features.
AskGamblers presents a different picture: its player score is 8.7/10 from 68 reviews, while its expert score is 6.7/10. It also lists three unresolved complaints and describes customer care as slow or elusive. The gap between those platforms is useful in itself: there is no single review score that captures the whole player experience.
Signals that reduce uncertainty
- Multiple independent sources agree on the Anjouan jurisdiction.
- The brand has an established public history dating to 2022.
- The 2024 wallet incident was publicly acknowledged and users were reimbursed.
Signals worth watching
- Licence numbers differ across published sources.
- Operator-company names are not consistent across reviews.
- Complaint platforms show sharply different player sentiment.
The November 2024 hot-wallet exploit belongs in the trust picture
MetaWin suffered a hot-wallet exploit of roughly $4 million in November 2024 across Ethereum and Solana infrastructure. CEO Richard “Skel” Skelhorn acknowledged the incident. Withdrawals were paused, then restored, and users were reimbursed from company funds. Investigators traced the stolen assets through more than 115 addresses.
The practical lesson is narrower than “safe” or “unsafe.” A crypto casino can have a licence and still face wallet-infrastructure risk. Keep only the amount you intend to use on-platform, verify addresses carefully, and remember that blockchain transfers are irreversible once sent.
Access restrictions still apply even on a global crypto platform
MetaWin is reported to block the UK, the US and more than 60 jurisdictions. A restricted-country list can change, and access controls are separate from the question of local gambling law. Do not treat a working login or wallet connection as proof that gambling is permitted where you live.
- Age
- 18+ by default, subject to the minimum gambling age where the player lives.
- Local law
- Check the gambling laws in your own country.
- Tax
- Tax treatment depends on your country of residence; seek qualified local advice for individual tax questions.
- Crypto risk
- Crypto prices can move quickly, and blockchain transfers cannot normally be reversed after broadcast.
Questions about MetaWin licensing and disputes
What licence does MetaWin use?
MetaWin operates under an Anjouan licence in the Union of Comoros.
What is MetaWin’s licence number?
Published sources cite different ALSI-format licence numbers, so there is no single number that can be stated without qualification.
Is MetaWin a Curaçao casino?
The gambling licence is reported in Anjouan. Asobi N.V., the company most often named as operator, is reported as Curaçao-incorporated. Company incorporation and licensing jurisdiction are separate records.
Does the Anjouan licence make MetaWin legal everywhere?
No. Local gambling law depends on the player’s country. Check the gambling laws and age requirements where you live.
What should I keep if a withdrawal becomes a dispute?
Keep transaction hashes, wallet addresses, amounts, dates, support messages, verification requests and the relevant terms or promotion text.
Treat the Anjouan licence as one layer of the MetaWin risk picture
The clearest regulatory fact is the Anjouan licence. The exact licence number and operator-company identity are less tidy, with conflicting public references that should not be collapsed into one definitive answer. For a player, the practical response is to keep a strong transaction trail, understand the offshore dispute path, and combine licensing information with payment records, complaint history and current account terms.
